Customer Service Associate

ResultsCX is hiring Customer Service Associates for its US Healthcare Voice Process in Bangalore. This is an excellent opportunity for freshers and candidates with up to one year of experience to join a globally recognized customer experience management company. The company operates across multiple countries and serves clients in healthcare, banking, retail, telecommunications, technology, and e-commerce industries. ResultsCX is known for strong employee-centric culture, excellent training programs, fast career growth opportunities, global exposure, and inclusive work environment.

Handle customer queries related to healthcare services. Provide support through voice interactions. Resolve customer issues professionally and efficiently. Maintain service quality and customer satisfaction. Follow company processes and compliance guidelines. Update customer information accurately in the system. Coordinate with internal teams when required.

Freshers or up to 1 year of experience in BPO or voice process. Strong English communication skills (B2 level or above). Typing speed of at least 28 WPM with 98% accuracy. Willingness to work night shifts. Ability to work from the Bangalore office.