Communication SkillsData InterpretationTeam CollaborationAttention to DetailProblem SolvingStakeholder Communication
Job Description
Amazon is conducting an off campus recruitment drive for the role of Transportation Representative Associate. The role involves researching and evaluating facts surrounding seller transactions, taking appropriate action based on established procedures, documenting actions with detailed annotations, and communicating with internal and external customers via phone or email. Candidates should have excellent communication skills in English, ability to handle large sets of data, and attention to detail.
Responsibilities
["Researches and evaluates facts surrounding seller transactions","Takes appropriate action on investigated transactions based on established standard operation procedure and tools","Documents actions by providing detailed annotations","Communicates with external customers via phone or email during the investigation process","Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process","Understand the issue and make best use of the available resources to resolve it","Systematically escalate problems or variance in the information to the relevant owners/teams according to processes and standard","Communicate with internal and external stakeholders","Understand performance metrics to create analysis for driving business goals","Meet predetermined and assigned productivity targets and quality standards"]
Requirements
["Graduate in any discipline","Work Experience: 0 to 5 years","Excellent communication skills (written and spoken) in English language","Ability to handle and interpret large sets of data","Demonstrated ability to work in a team in a very dynamic environment","Proven ability to clearly communicate with managers and associates at all levels","Global perspective and solid understanding of business objectives","Excellent attention to detail and work with the highest level of accuracy"]