Job Description
Wipro Off Campus Hiring 2026 has announced openings for the Associate Analyst role at its Bengaluru, Hyderabad Mumbai, Chennai India location. Freshers with B.E/B.Tech, M.E/M.Tech, BCA, MCA, or B.Sc degrees from the 2024, 2025, and 2026 batches are eligible to apply. Selected candidates will provide technical and customer support by resolving client issues, handling service requests, and maintaining high-quality customer interactions. This opportunity is ideal for candidates interested in Customer Support, Banking Operations, Technical Support, Business Process Services, and Client Management.
Responsibilities
Handle customer queries through calls and emails. Provide technical troubleshooting and issue resolution. Maintain records of client interactions and resolutions. Follow SLA and quality standards for all support processes. Guide customers with step-by-step solutions. Escalate unresolved issues to higher support teams. Maintain and update self-help knowledge documents. Analyze call logs and identify recurring issues. Participate in product and process training programs. Ensure professional and customer-friendly communication.